Position: Membership Engagement Specialist
Location: Six open positions covering:
1) Primarily
southern Butler County
2) Monroeville area of Allegheny
County
3) Northern Allegheny County
4) Greene and
Washington counties
5) Warren County and the eastern parts of
Erie, Crawford, and Venango Counties in PA
6) Lawrence County
and the northern part of Butler County in PA
While full-time remote work is available, the employee must live in
and is required to frequently travel throughout their coverage
area.
Starting Salary: $38,000-$40,000, commensurate with experience
SUMMARY DESCRIPTION
As a member of the membership team, you will work with other
membership engagement specialists to generate excitement about and
increase awareness of Girl Scouting. The member engagement specialist
has oversight of all facets of the volunteer experience and is
responsible for recruiting new girl and adult members in their
assigned area. The incumbent will work within the community to build
visibility of Girl Scouts, promote the Girl Scout experience, engage
volunteers, foster positive relationships with members, understand the
needs of their assigned region to best support the growth and
retention of membership within that region, and will ensure the Girl
Scout program is accessible to all girls, across all demographic
groups.
The essential functions of this position
include the following:
• Increase awareness to positively impact membership growth and
retention by engaging in the community, working with schools,
faith-based institutions, businesses, etc., and cultivating community
contacts to educate on the Girl Scout curriculum, and generate leads
resulting in building community awareness, highlighting benefits of
membership, and impacting membership growth
• Design and
implement effective short- and long-term strategies for the
recruitment and retention of girl and adult membership growth in
targeted areas to meet goals and objectives by researching market
data, membership trends, diversity benchmarks, and other information
relevant to designated geographic areas
• Meet individual
membership and retention goals by hosting events, including but not
limited to in-person meetings, back to school and troop sign-up
nights
• Identify marketing, advertising, and public relations
opportunities that will effectively and efficiently promote the Girl
Scout brand and enhance recruitment efforts
• Nurture new leads
and referrals resulting from field activity
• Oversee the
volunteer experience for all participating adults in assigned
area
• Support troop leaders by handling issues, questions, and
concerns, provide timely problem solving and conflict resolution to
manage grievance and conflict, escalating when necessary to the
volunteer relations coordinator
• Keep current on program
information (Girl Scout Leadership Experience, highest awards, product
program, etc.) and support training and messaging offered to
volunteers
• Ensure Girl Scouting is open to all girls and
adults by delivering the Girl Scout message of inclusion and
diversity
Requirements:
• Degree in marketing, communications, sales, related field, or
equivalent professional experience
• Two years minimum of work
experience in related field of work with proven member recruitment,
volunteer management, and customer engagement success
• Ability
to work independently, manage multiple projects, and meet
deadlines
• Top-notch communicator and can confidently present
to large groups
• Strong computer skills in Microsoft Office,
Teams, and Outlook and ability to learn new systems
• Must be
organized, detail orientated, and customer focused
• Ability and
willingness to work primarily on-the-road with minimal time in
office
• Potential candidates should be comfortable traveling
throughout the designated areas on a regular basis
• Full-time
position with a minimum of 35 hours a week and additional hours during
peak recruitment months of August-Nov. and Feb.-May
• Able to
work flexible hours to include days, frequent evenings, and some
weekends
• Have reliable transportation
Summary
and Benefits:
Girl Scouts Western Pennsylvania is one of three Girl Scout
councils in Pennsylvania. We are a 501(c)(3) non-profit organization
that supports 27 counties in western Pennsylvania and are an Equal
Opportunity Employer. Background checks are required.
Our generous benefit package includes
• Full-time remote work is available for this position however,
the employee must live in and is required to frequently travel
throughout their coverage area. A hybrid workweek, which allows up to
3 days of remote work each week is also available.
• Health,
dental, and vision insurance available
• HSA, Health FSA,
Dependent Care FSA, and Parking FSA options
• Company-paid life
and long-term disability insurance
• Voluntary insurance benefit
options: short-term disability, cancer insurance, life insurance, and
accident insurance
• 401(k) plan, both pre-tax and ROTH options,
with employer match
• A generous paid time off policy
• 15
paid holidays annually (business closure between December 24-Jan
1)
• Paid Parental Leave
• Paid Sick Leave
•
Employee Assistance Program
TO APPLY:
Apply today to be part of our mission to help build girls of
courage, confidence, and character, who make the world a better place.
Submit cover letter and resume to recruiting@gswpa.org. Indicate
in your cover letter which coverage area for which you are applying.