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Employment

Employment

Girl Scouts is the preeminent leadership development organization for girls in kindergarten through twelfth grade, and our mission is to build girls of courage, confidence, and character. At Girl Scouts Western Pennsylvania, we’re committed to providing every girl the chance to practice a lifetime of leadership, adventure, and success.   

Contact Human Resources
All employment documents can be emailed to recruiting@gswpa.org or call 800-248-3355 with questions. 

Click the links below to view Federal and State mandatory postings for all applicants:
Family Medical Leave Act (FMLA)
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA)
 

Current Employment Opportunities

Volunteer Support Specialist

POSITION: Volunteer Support Specialist
Location: coverage area includes the suburbs east of Pittsburgh and the South Hills; office base is Pittsburgh with a mobile/remote option available;

As a member of the Volunteer Support team, you provide leadership and support to girls and adult volunteers. You work and engage volunteers and foster positive relationships with members that are critical for member retention.

Essential Functions:
• Provide insight into the development of innovative strategies and effective services for supporting girl and adult membership;
• Manage assigned volunteer teams to effectively support and engage adult troop volunteers in assigned geographic areas to ensure delivery of program and services to girls;
• Support the council’s volunteer management system including the recruitment, selection, placement, development, training, recognition, and re-assignment of service unit volunteers;
• Conduct yearly assessments of service unit health as well as developing action plans when needed;
• Participate in leader meetings for Service Units of responsibility;
• Spearhead renewal activities in the service unit and at the troop level;
• Facilitate the effective flow of communication between volunteers and council staff;
• Meet girl and adult retention goals for assigned service units;
• Provide customer service and support for adult volunteers in established volunteer group;
• Implement and contribute to recruitment efforts planned in partnership with the recruitment team;
• Support volunteers in working collaboratively and productively to manage grievance and conflict;
• Answer, problem-solve and respond appropriately to all assigned inquiries including, but not limited to, email, phone, and walk-in customers;

Requirements:
• Degree in social services, psychology, related humanities field or equivalent professional experience;
• Minimum of 2 years of work experience in related field with experience in volunteer management and support;
• Ability to work independently, manage multiple projects and meet deadlines;
• Top-notch communicator – writes well, confidently presents to groups, facilitates effective two-way communications, and communicates in a clear and understandable manner appropriate for the audience;
• Strong computer skills in Microsoft Office, Outlook and willingness and ability to learn new systems;
• Working knowledge of Salesforce a plus;
• Must possess a can-do mentality, be responsible, and be a lifelong learner;
• Must be organized, detail orientated, and customer-focused;
• Ability and willingness to work and maintain a flexible schedule, as needed, to include some evenings and weekends;
• Travel is required; must have reliable transportation and be able to travel throughout the assigned area and western PA;

Benefits:
When joining Girl Scouts Western Pennsylvania in a regular full-time position, you are eligible for our full benefit package options which include the following:
• Health insurance
• Dental and vision insurance
• Life and AD&D insurance
• Long-term disability insurance
• Voluntary supplemental benefit options: short-term disability, cancer insurance, life insurance, and accident insurance
• 401(k) plan with pre-tax and ROTH options and employer match
• A generous paid time off policy
• 15 paid holidays annually (office closure between December 24-Jan 1)
• Paid Parental Leave
• Paid Sick Leave
• Flexible spending options for certain medical, parking, and dependent care expenses
• Employee Assistance Program
• Direct deposit

TO APPLY:
Submit cover letter and resume to recruiting@gswpa.org

Chief Membership Officer

POSITION: Chief Membership Officer
Reports to: CEO
Location: Pittsburgh-office base; covers 27 counties of western PA;

The CMO is an integral member of the Executive Team and partners with the CEO on the strategic planning process and overall organizational growth and strategy. The CMO mentors and motivates operations staff while maintaining a culture of empathy and accountability.

Primary Job Accountabilities:
• Oversee plan of work, budget development, and monitoring of mission-delivery teams to meet short- and long-term operational goals;
• Build and implement business process structure and flows across departments that utilize best-practice methods, and leverages and deploys resources to prepare for high capacity growth and expansion;
• Establish a presence in the community, in collaboration with the operations staff, CEO, and board members, to increase the council’s visibility in underrepresented communities within the council;
• Analyze data to understand membership trends, demographics, and market data in order to retain and recruit girl and adult members;
• Oversight includes girl and volunteer recruitment and retention, adult development, IT, customer care, member services, volunteer screening, and retail sales;
• Supervise the work of 4 direct upper management level staff and 50+ indirect staff;

Job Qualifications, Skills, and Competencies:
• The successful candidate will have proven experience leading and inspiring teams of diverse individuals and departments to meet shared goals;
• Minimum of an undergraduate degree is required, advanced degree with a focus in business, operations management, or non-profit administration strongly preferred;
• 10 years of experience developing and leading multiple departments including membership and training;
• Minimum of 5 years of experience supervising employed staff and volunteers;
• Financial management experience with direct accountability for revenue and expense results and ability to manage financial resources effectively;
• Strong public relations skills and ability to develop community collaborations;
• Ability to work in a fast-paced environment, meet critical deadlines, and work on multiple projects simultaneously and attention to detail is critical;
• Passion for the Girl Scout vision and mission;
• Able to work a flexible schedule to include frequent evenings and weekends, and travel throughout western PA;

TO APPLY:
Submit cover letter, salary requirements and resume, and salary requirements to recruiting@gswpa.org

Camp Ranger

POSITION: Camp Ranger
Location: Camp Conshatawba, Summerhill PA; Cambria County

As the Camp Ranger, you will work with staff and volunteers to ensure a successful, high-quality camping experience and a safe and healthy camp environment for campers, staff, and volunteers.

Essential Functions:
• Year-round camp property maintenance to include snow removal, clearing trails, maintaining roads, mowing lawns, and tree/brush removal;
• Year-round maintenance of all camp buildings, pool, equipment, vehicles, and ranger residence;
• Maintain cleanliness of all camp buildings and grounds;
• Supervise camp maintenance staff;
• Maintain camp boundary markers;
• Manage camp visitors and maintain alertness for trespassers;
• Know and enforce policies and emergency procedures;

Requirements:
• Prior Camp Ranger or Facility Maintenance experience preferred;
• Working knowledge of carpentry, electrical, and plumbing;
• Ability to operate equipment such as mowers, tractors, log splitter, and various power tools;
• Must have valid driver’s license;
• Clearances are required;
• Must be organized, detail-oriented, and customer-focused;
• Non-traditional work hours with frequent evening and weekend work required;
• Housing is provided and living on-site is required;
• Eligible for full benefit package to include medical, dental, vision, and 401K with match;

TO APPLY:
Submit a cover letter, resume, and salary requirements to recruiting@gswpa.org

Member Services Specialist

POSITION: Member Services Specialist
Location: Edinboro

As part of the Member Services team, you will provide superior customer service to new and existing members and customers, providing information about and assisting with events and training, registration, and membership participation opportunities.

Essential Functions:
Customer Care
• Provide positive and quality service to all members, volunteers, customers, and staff
• Answer inquiries and clarify information, do research, anticipate responses and answer follow up questions
• Respond to assigned customer inquiries in the Customer Relationship Management system
• Provide technical support to multiple customer-facing online systems
Membership/Customer Engagement
• Support membership/volunteer workflow for new and renewing members
• Complete all data entry related to membership, including member/troop placement, financial assistance, council transfers, and troop transfers
• Maintain a high level of confidentiality when handling personal information of members
• Maintain extensive knowledge of member and volunteer opportunities
Data Entry/Reporting
• Ensure efficient, timely, thorough, and accurate data is entered
• Support data quality by running data quality clean up reports
• Maintain familiarity with fields, concepts, practices, and procedures within the membership and event systems
Event Registration
• Support in the setup, maintenance, and data entry of all council-sponsored events and trainings
• Assist with processing registration for events and trainings

Requirements:
• Minimum of 2 years data entry and customer service experience;
• Minimum of 2 years work experience in a professional office setting;
• Ability to work independently, manage multiple projects and meet deadlines;
• Top-notch communicator–writes well, confidently presents to groups, facilitates effective two-way communications, and communicates in a clear and understandable manner appropriate for the audience;
• Experience with Customer Relationship Management systems, such as Salesforce;
• Strong computer skills in Microsoft Office, Outlook and willingness and ability to learn, understand, and apply new technology;
• Working knowledge of Salesforce a plus;
• Must possess a can-do mentality, be responsible, and be a lifelong learner;
• Must be organized, detail orientated, and customer-focused;

TO APPLY:
Submit cover letter, resume, and salary requirements to recruiting@gswpa.org

 

Summer Camp Employment 

Our program team is already developing resident camp programs and hiring camp staff for the 2021 camp season. To apply, select the link for the Camp Staff Application below.

Summer Camp Positions

Year after year, our campers report that what they remember and treasure most from camp are the relationships and sense of community they develop with staff. Your passion can make a difference in the lives of girls. We are looking for energetic, outgoing individuals who have a desire to work with children outdoors. Whether you are leading a hiking trip, going on a trail ride or sending a girl down the zip line, you are making a difference. Join Girl Scouts Western Pennsylvania this summer. We have three camps that cater to different age groups and activity specialties to help suit your professional development needs: Camp Conshatawba in Summerhill, Cambria County, Camp Hawthorne Ridge in Girard, Erie County, Camp Skymeadow in Avonmore, Armstrong County, and Camp Redwing in Renfrew, Butler County.

Every camp has different staffing positions available for summer 2021, some of which include: Assistant Camp Director, Day Camp Director, Camp Administrator, Healthcare Supervisor, Horseback Riding Director, Assistant Horseback Riding Director, Horseback Riding Instructor, Barn Aide, Lifeguard, Kitchen Manager, Cook, Kitchen Aide, Program Director, Trip Director, Adventure Director, Activity Specialist, Unit Leader, Unit Counselor, Junior Counselor, and Counselor-in-Training.

Summer camp employees will participate in pre-camp training; assist in the daily operations of camp; have the ability to work as a team member; live in a camp community and will change the life of a girl! Applicants must successfully pass required background checks.

View job descriptions for summer camp staff. 

For the safety of staff and campers, everyone on GSWPA camp property will be required to follow current CDC and local guidelines.

Applicants should complete the Camp Staff Application.

Girl Scout Volunteers Invited to Work at Camp

Our summer camp season is coming quickly, and we need the help of you, our volunteers. Our country is facing a difficult hiring situation, and our camps are not an exception. With 1,300 Girl Scouts and their families registered to come to summer camp, we're struggling to fill key positions for our programs.

We know how much you care about the growth of their Girl Scouts and how deeply you believe in the Girl Scout experience. Knowing this passion you carry, we are excited to invite you to apply to work at summer camp!

These are paid positions, and we are able to offer flexible arrangements. Whether you can work at camp for one week, sporadic weeks, or every week, it would be just as enriching for you as for the girls you will support!

Hiring Incentives

Beyond the memories and helping girls explore the outdoors, anyone hired will receive a $100 gift card for working with us this summer!*

And, our new referral program offers $75 to anyone who refers a relative or friend who joins our camp staff this summer. The $75 referral can be earned by anyone and as many as three times!**

*To qualify for a $100 gift card, the hired staff person must work two or more weeks at camp.

**Once an applicant you referred is hired for GSWPA Summer Camp 2021, please complete this form to receive the $75 referral bonus.