Renew

You know better than anyone that being a Girl Scout is about so much more than badges and meetings. It’s about forever friendship, dreaming big, giggling past lights-out at sleepovers, and having Girl Scout sisters behind you that will support you no matter what. It’s about sharing stories, getting goofy, and standing strong together when times get tough. Don’t let that magic go. Sign up for another year today.

Renewal Instructions

Renewing your troop? Click the Renew Today button above and log in to your MyGS account. Click on the My Troop(s) tab to renew your troop members.

Need more help? Check out our Renewal Troop Tip Sheet.

Note: On Oct. 1, girls who have not renewed their membership for the new Girl Scout year will no longer show as a filled spot in the troop. This unclaimed spot will be available to all prospective members.

This is the perfect time to review and update your troop’s information (meeting location/day/time, desired number of girls, etc.) in the Troop Catalog. Please fill out the Troop Catalog Update Form.

Renewing your family's membership? Click the Renew Today button above and log in to your MyGS account. Click on the My Household tab on the left to renew the members in your household or to add an adult or girl to your household.

Troop leaders can renew their troops all year long and see the membership status of all their troop members (ex., active, payment pending, pending financial aid, etc.)

All members can add adults to their household and easily edit their family's contact information.

Please note: When you open the Membership and/or Troop(s) tabs, you'll see a column called Status. Here's what each status means:

Time to Renew: Girl/volunteer has not renewed for the upcoming Membership Year. This status will only show between April 1 and Sept. 30.
Active: Girl/volunteer has an active membership for the current Membership Year. Between April 1 and Sept. 30, the girl/volunteer has an active membership for the current Membership Year and the Next Membership Year
Inactive: Girl/volunteer is not a current member.
Lapsed: Typically seen on adult roles, meaning that role has lapsed and the volunteer is no longer active in that role.
Pending FA: Girl has requested financial assistance. Council sends the parent/guardian an application to complete in order to be considered for financial assistance.
Pending: Volunteer is in the process of being approved for a new role. (When renewing membership and volunteer positions each year, staff must manually approve each role in the system; this usually takes 1-3 days after completion of your renewal.)
Screening: Volunteer is pending clearances.
Not Returning: Girl/volunteer is not returning.

If you're unable to renew or face any other issues, please email customercare@gswpa.org and we'll get back to you as soon as possible to help you finish the renewal process.

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
Check your member profile to make sure you’re listed as a volunteer in the troop.
Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
If your background check has expired, you may lose access until it is up-to-date.

Your council’s Customer Care team can provide additional support.

August Incentive Winners

Girls: Eve W., Troop 27038
Gianna C., Troop 10123
Harper B., Troop 52520
Lily D., Troop 3703
Maya K., Troop 52725
Riley D., Troop 53563
Scarlett K., Troop 52394
Sienna O., Troop 40828
Sinchana S., Troop 16380
Stephanie B., Troop 46790
Caylyn M., Troop 26664
Jill J., Troop 28850
Ellie S., Troop 28813
Emily R., Troop 52859
Sara S., Troop 50555
Joelle O., Troop 28807
Olivia W., Troop 20462
Caylee S., Troop 26494
Emily O., Troop 36133
Anna F., Troop 30753
Juliet S., Troop 55258
Abigail M., Troop 52986
Ary'ana P., Troop 52933
Rachel M., Troop 46793
Victoria F., Troop 40829
Aubrie Z., Troop 28702
Talia A., Troop 28005
Delaney N., Troop 16372
Luna S., Indie Girl
Emily O., Troop 36133
Anna F., Troop 30753
Rachel L., Troop 52671
Isabelle B., Troop 28864
Lillian E., Troop 53563
Gwen S., Troop 46905
Ashley M., Troop 27310
Vedasri M., Troop 50174
Sophia G., Troop 36383
Averie H., Troop 36764
Adalynn O., Troop 37017
Isabella D., Troop 52603
Carlie P., Troop 52181
Heidi E., Troop 46908
Cadence M., Troop 46908
Morgan W., Troop 36870
Jocelynne K., Troop 27310
Troops: Troop 52923
Troop 46911
Troop 26117
Troop 17035
Troop 52674
Troop 46725
Volunteers: Charlene Barlow
Kathryn Connor
Nicole Maloney
Jamie Murphy
Holly Ann Santry
Jennifer Skinner
Christopher Thrasher
Valerie Jula
Melinda Connolly
Donna Gurleyik
Gayle Chilson
Shawna Clark
Penny English
Michelle Carnes
Elizabeth Altman
Cathy Eckard
Ashley Dickinson
Kristen Milanovich
Kailee Engel
Bliss Clark
Emily Daignault
Abby Thompson
Karen Kelley

Ready for the adventure of a lifetime? Let's go! Learn more.

Play. Grow. Explore. Girl Scouts. Learn More.

Renew

Renewal Instructions

Trouble Logging In?

August Incentive Winners

Girls

Troops

Volunteers