Need more help? Check out our Renewal
Troop Tip Sheet.
Note: On Oct. 1, girls who have not renewed their membership for
the new Girl Scout year will no longer show as a filled spot in the
troop. This unclaimed spot will be available to all prospective members.
This is the perfect time to review and update your troop’s
information (meeting location/day/time, desired number of girls, etc.)
in the Troop Catalog. Please fill out the Troop Catalog
Update Form.
Troop leaders can renew their troops all year long and see the
membership status of all their troop members (ex., active, payment
pending, pending financial aid, etc.)
All members can add adults to their household and easily edit their
family's contact information.
Please note: When you open the Membership and/or Troop(s) tabs,
you'll see a column called Status. Here's what each status means:
-
Time to Renew: Girl/volunteer has not renewed for the
upcoming Membership Year. This status will only show between April 1
and Sept. 30.
-
Active: Girl/volunteer has an active membership for the
current Membership Year. Between April 1 and Sept. 30, the
girl/volunteer has an active membership for the current Membership
Year and the Next Membership Year
-
Inactive: Girl/volunteer is not a current member.
-
Lapsed: Typically seen on adult roles, meaning that role has
lapsed and the volunteer is no longer active in that role.
-
Pending FA: Girl has requested financial assistance. Council
sends the parent/guardian an application to complete in order to be
considered for financial assistance.
-
Pending: Volunteer is in the process of being approved for a
new role. (When renewing membership and volunteer positions each
year, staff must manually approve each role in the system; this
usually takes 1-3 days after completion of your renewal.)
-
Screening: Volunteer is pending clearances.
-
Not Returning: Girl/volunteer is not returning.
If you're unable to renew or face any other issues, please email customercare@gswpa.org and
we'll get back to you as soon as possible to help you finish the
renewal process.