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Renew your Membership

Renew

Keep the fun going! Renew now for another year of friendships, adventures, and making a difference. All Girl Scouts who commit to another year with Girl Scouts by renewing their membership beginning April 1, 2022 are eligible for a chance to win some awesome prizes! View the details below or check out this flyer. Thank you for returning for the 2022-2023 membership year!

Renew Today

Incentives

Girls

Every Monday from Aug 1-29, we’re having a drawing for Buckets of Fun!*  Each bucket includes a fishing pole, a flashlight, a mess kit, a bandana, a utility whistle, a water bottle**, a camping pillow, a utility bucket with lid, and a gift card!  The sooner you renew, the more chances you have to win. Winners will be selected from all girls renewed by midnight on Sunday.

Gift card values: Week 1-$50; Week 2-$40; Week 3-$30; Week 4-$20 gift card; and Week 5-$10 gift card.  

*Winners must respond within 48 hours of winning notification, or prize will be forfeited.

**Weeks 1-4

Troops

Every Monday from Aug. 1-29, we’re having a drawing for a 10-person tent for troops who’ve renewed 100% of girls* and two troop leaders. The sooner troops renew, the more chances they have to win. Winners will be selected from all qualifying troops renewed by midnight on Sunday.

Two tents will be awarded each week.  

*100% renewal is determined by the number of girls registered in the troop for 2021-2022 as of Thursday, March 31, 2022.

Volunteers

Every Monday from Aug 1-29, we’re having a drawing for free volunteer memberships!* The sooner you renew, the more chances you have to win.  Winners will be selected from all volunteers renewed by midnight on Sunday.

Lifetime members: don’t forget to renew your volunteer role so you can qualify too!

*Winners of the free volunteer membership will receive a reimbursement of $25 to their troop bank account.

Service Units

The first three service units to reach their on-time renewal goal will win the following prize for their service unit:

First place: $200
Second place: $100
Third place: $50


Date of renewal is the date that the transaction is completed in the system. Paper registrations and any registrations using Program Rewards, Girl Scout Bucks, or Financial Assistance must be submitted in a timely manner for processing before the membership will be eligible for incentives
.

Incentive Winners

Girls

Eve W., Troop 27038
Gianna C., Troop 10123
Harper B., Troop 52520
Lily D., Troop 3703
Maya K., Troop 52725
Riley D., Troop 53563
Scarlett K., Troop 52394
Sienna O., Troop 40828
Sinchana S., Troop 16380
Stephanie B., Troop 46790
Caylyn M., Troop 26664
Jill J., Troop 28850
Ellie S., Troop 28813

Troops

Troop 52923 
Troop 46911

Volunteers

Charlene Barlow
Kathryn Connor
Nicole Maloney
Jamie Murphy
Holly Ann Santry
Jennifer Skinner
Christopher Thrasher
Valerie Jula
Melinda Connolly
Donna Gurleyik
Gayle Chilson

renew
Renewal Instructions

Renewing your troop? Click the Renew Today button above and log in to your Member Account. Click on the TROOPS tab to renew your troop members. In the drop-down menu on the right switch from Current Year to Next Year. For each member you can select Renew, Don’t Renew, or I’ll Decide Later. ONLY select Don’t Renew for members you are sure are not going to be Girl Scouts next year. (If  you choose Don’t Renew, that member will not be able to renew  themselves to the troop or volunteer role for the troop.) You are also able to edit basic contact information from this screen.

Need more help? Check out our Renewal Troop Tip Sheet.

Note: On Oct. 1, girls who have not renewed their membership for the new Girl Scout year will no longer show as a filled spot in the troop. This unclaimed spot will be available to all prospective members.

This is the perfect time to review and update your troop’s information (meeting location/day/time, desired number of girls, etc.) in the Troop Catalog. Please fill out the  Troop Catalog Update Form.

Renewing your family's membership? Click the Renew Today button above and log in to your Member Account. Click on the My Household tab on the right to renew the members in your household or to add an adult or girl to your household.

Troop leaders can renew their troops all year long, add new girls and adults to their troop, and see the membership status of all their troop members (ex., current, payment pending, pending financial aid, etc.) 

All members can add adults to their household and easily edit their family's contact information. 

Please note: When you open the Membership and/or Troops tabs, you'll see a column called Status. Here's what each status means:

  • Time to Renew: Girl/volunteer has not renewed for the membership year displayed.
  • Current: Girl/volunteer is a new member under the membership year displayed. 
  • Renewed: Girl/volunteer has completed the renewal process and has a current membership for the membership year displayed.
  • Inactive: Girl/volunteer is not a current member. 
  • Pending FA: Girl has requested financial assistance. GSWPA sends the parent/guardian application to complete in order to be considered for financial assistance.
  • In Progress: Volunteer is in process of being approved for new role. (When renewing membership and volunteer positions each year, staff must manually approve each role in the system; this usually takes 1-3 days after completion of your renewal.)
  • Lifetime Member: Volunteer is a lifetime member and does not need to go through the annual registration/renewal process.
  • Payment Pending: GSWPA is waiting for a payment from this member to complete their membership. 
  • Contact Council: There is an issue with the girl or volunteer’s record. They'll need to contact GSWPA to complete their membership.

If you're unable to renew or face any other issues, please email customercare@gswpa.org and we'll get back to you as soon as possible to help you finish the renewal process.

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Your council’s Customer Care team can provide additional support.