Think back to all you’ve accomplished throughout your Girl Scout journey. You’ve helped your community, faced big challenges, discovered new passions, and made forever friends. So, what’s next? Anything you can dream up! There’s so much more to explore with your Girl Scout crew. Sign up for another year today and keep the excitement going.
Renewing your family's membership?
Click the RENEW NOW button above and log in to your MyGS account. Click on the My Household tab on the left to renew the members in your household or to add an adult or girl to your household.
Renewing your troop?
Click the RENEW NOW button above and log in to your MyGS account. Click on the My Troop(s) tab to renew your troop members.
Need more help? Check out our Renewal Troop Tip Sheet.
Note: On Oct. 1, girls who have not renewed their membership for the new Girl Scout year will no longer show as a filled spot in the troop. This unclaimed spot will be available to all prospective members.
This is the perfect time to review and update your troop’s information (meeting location/day/time, desired number of girls, etc.) in the Troop Catalog. Please fill out the Troop Catalog Update Form.
Troop leaders can renew their troops all year long and see the membership status of all their troop members (ex., active, payment pending, pending financial aid, etc.)
All members can add adults to their household and easily edit their family's contact information.
Please note: When you open the Membership and/or Troop(s) tabs, you'll see a column called Status. Here's what each status means:
If you're unable to renew or face any other issues, please email firstname.lastname@example.org and we'll get back to you as soon as possible to help you finish the renewal process.
Why isn’t my username working?
Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact our customer care team.
Why am I not receiving the password reset emails?
The password reset emails come from email@example.com, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact our customer care team to verify that your username/email address is correct.
How do I reset my password when I no longer have access to the email address associated with my account?
Our customer care team can easily change your username/email address without requiring you to recreate your account. Contact us to get started.
Why can’t I see my family when I log in?
There are a couple reasons this could happen:
Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact our customer care team if you’d like to be listed as your household’s preferred contact.
You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact our customer care team to merge the two accounts into one.
Why can’t I see my troop(s) when I log in?
There are several reasons this could happen:
Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
Check your member profile to make sure you’re listed as a volunteer in the troop.
Not all troop volunteers can access the troop tab. Contact us to see which volunteer roles they allow to access the tab.
If your background check has expired, you may lose access until it is up-to-date.
Our customer care team can provide additional support.